We are part of a globally connected industry and environment in which customers are empowered to speak out about what they expect from the companies they choose to support, recommend and trust. Our job vis-à-vis risk is to recognize our current environment, anticipate what’s ahead, uphold our reputation, and improve business performance.

URAC's latest Industry Insight Report, Accelerating Telehealth Adoption: Telemedicine's Role in the Volume to Value Journey, interviews experts who share their insights, challenges, opportunities and outcomes from their telehealth programs. The report includes: 

Time to queue up Kid Rock’s “Born Free” – its election season folks! AKA my favorite time of year. Okay – not really, but, I must admit that I do enjoy watching the debates and seeing which witticisms go viral.

It’s time for Open Enrollment!  Employees will have the opportunity to change their health plan (between HMO and PPO), dental, and vision coverage as well as their AFLAC coverage.  As well, employees who are interested in enrolling in 2019 Flexible Spending Account (FSA) and/or Dependent Care Flexible Spending Account (DCFSA) must complete an application for 2019.  

The Quality, Research, and Measurement Department, in collaboration with individuals from across the organization, is pleased to announce the launch of an updated Policy and Procedure site on URAC’s Sharepoint environment.

The Monthly Review spotlights a different URACer each month in a Q&A. This month it's Carole Lambert, URAC's Compliance Risk Manager.