Hello! I’m the new person in the office. I think we will have a chance to learn more about each other over the next few weeks, but, just to make things easy, I’ll go first.

But first, a quick recap of the PQM^® program changes made in 2018.

With the release of Community Pharmacy v2.0 in August 2018, all pharmacy programs now include a version of the Core module.

By now you all have probably heard that the partial federal government shutdown has ended. It lasted a whopping 35 days and is the longest shutdown in modern history. Roughly a quarter of the government was affected with federal government employees and contractors either being furloughed (not working and not getting paid) or operating as essential personnel (having to work without getting paid). While there is a deal in place for federal workers to receive the compensation they lost over this period, contractors are unfortunately not a part of it.

It's been almost a year since we launched URAC's new website. In case you've forgotten what the old website looked like, there's a screen shot of the old home page at the end of this article. 

The Monthly Review spotlights a different URACer each month in a Q&A. This month it's Nicole Haggins, URAC's Application Support Specialist.