Technology Team Begins Windows Rollout and Computer Upgrades:  What to Expect

By Maggie Cornett on 2/13/18 1:13 PM

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Throughout the first quarter of 2018, the Technology Department will be upgrading all URAC laptops to the Windows 10 operating system.  During this same period some URAC staff will receive new laptops, replacing older devices.  The rollout schedule is:

  • IT (1/22/18 – 1/26/18)
  • Account Management (2/5/18 – 2/9/18)
  • Research Measurement (2/12/18 – 2/16/18)
  • Marketing and Sales (2/19/18 – 2/23/18)
  • Client Services (2/26/18 – 3/2/18)
  • Government Relations (3/7/18 – 3/9/18)
  • Product Development (3/12/18 – 3/30/18)
  • Legal (4/2/18 – 4/6/18)
  • Kyle (4/9/18 – 4/13/18)
  • Finance (3/5/18 – 3/7/18)
  • Make up, for any users who had to reschedule (4/14/18 – 4/17/18)
Upgrading ourselves first, allows us to uncover most of the hidden gotcha’s associated with any upgrade.  

What to expect:
  1. Unless it is your turn to receive a new laptop, during the migration, you will be provided a spare laptop to use while your current laptop is upgraded to Windows 10.  Be aware that the set-up time will take approximately 2 days.
  2. Teams will be migrated 2 users at a time until the entire team is completed.
  3. Your saved documents remain intact.  If you are receiving a new laptop, all documents will be transferred to the new device. Additionally, all software will be installed on new devices.
  4. If you can’t be migrated during your department’s scheduled time, your laptop will be addressed during the make-up week.  
Matthew Marshall is leading this effort, but please reach out to anyone in IT if you have any questions or concerns.  After you receive your new laptop or upgraded device, please work with Matthew on the following:
  1. Verify that you can login to the Laptop
  2. Once logged in Launch Outlook and verify your emails are loading correctly
  3. Verify OneDrive has pulled all your documentation
  4. Open Word, Excel and PowerPoint and verify you can save to your OneDrive
  5. Verify Skype for Business is working and that your desk phone is connected Properly
  6. Check your printer settings to make sure you can still print
  7. View installed software and make sure all previous software is installed
  8. Review instructions on new start menu and taskbar
We in IT are committed to making this change as “pain-free” as possible!  The configuration of Windows 10 for URAC was designed to mimic the previous operating system display, with some notable differences.   Matthew and the team are available to discuss Windows 10 tips if needed.  Thank you in advance for your patience.
Maggie Cornett

Written by Maggie Cornett

URAC VP of Technology Program Management and Planning Maggie Cornett brings more than 35 years of healthcare and information technology experience to the nation’s independent leader in promoting healthcare quality through accreditation, certification, and measurement. Cornett received a Master of Science in computer systems management from the University of Maryland. She is a member of the Healthcare Information and Management Systems Society (HIMISS) and College of Healthcare Information Management Executives (CHIME). She is certified in Information Technology Infrastructure Library (ITIL) Foundation and the CHIME Certified Healthcare CIO program. Additionally, Cornett is a Registered Nurse. With a Bachelor of Science in nursing from Pennsylvania State University, she served as a nurse at Children’s Hospital of Philadelphia and a nurse, recruitment/retention coordinator, and department manager at Prince George’s Hospital Center in Cheverly, Maryland.

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