Like our clients, URAC has an opportunity to continually evaluate our organizational policies and processes for relevance and areas for potential improvement. To that end, we’re changing the titles of our Account Managers to Client Relations Managers.
Karen Watts
Karen Watts, PhD, MBA, MPA, RN, PMP, URAC’s VP for Accreditation and Client Services, is a retired U.S. Air Force Lieutenant Colonel with over 30 years of leadership experience in healthcare operations and management. A licensed Registered Nurse, Karen cared for the military's sickest neonates, developed policies for the U.S. Air Force Surgeon General and worked at the DC Department of Health to improve the effects of health disparities on women's health and infant mortality. Karen loves spending time with her husband and kids.
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Changing Account Managers to Client Relations Managers
By Karen Watts on 11/6/19 8:38 AM
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